Last Updated: June 20, 2026
At Automation Titan, we want every agency partner to succeed on our platform. This Refund Policy explains the circumstances under which refunds are issued for our white-label SaaS subscription plans. This policy applies to direct purchases of Automation Titan plans and supplements our Terms & Conditions.
Before any payment is collected, we offer a free strategy call to walk you through the platform, pricing, and what's right for your agency. No commitment is required to book this call, and you are under no obligation to purchase after attending.
We offer a 7-day money-back guarantee from your initial subscription start date, applicable to first-time subscribers only. If you are not satisfied with the Service within this period, you may request a full refund of your first payment, provided you have not:
This usage threshold exists because, beyond this point, third-party costs (AI processing, messaging credits, domain provisioning) are incurred on your behalf and cannot be reversed.
Monthly subscriptions are billed in advance and are non-refundable for the current billing period once the 7-day guarantee window (Section 3) has passed. You may cancel at any time to prevent future billing โ your access continues until the end of the current paid period.
Quarterly and annual plans are offered at a discount in exchange for upfront commitment. After the initial 7-day guarantee window, quarterly/annual payments are non-refundable for the remaining committed period. We may, at our discretion, offer pro-rated account credit (not cash refund) in exceptional circumstances such as extended platform downtime attributable to us.
Black Label / unlimited sub-account partnerships involve dedicated onboarding, infrastructure provisioning, and account setup. As such, Black Label annual fees are non-refundable once onboarding has commenced, except where required by applicable law. Specific terms for Black Label partners are documented in your individual partnership agreement.
The following are non-refundable under all circumstances:
To request a refund, email contact@automationtitan.net with your account email, transaction ID/invoice number, and reason for the request. Our team will review your request within 3-5 business days and respond with the outcome.
Approved refunds are processed within 7-10 business days to the original payment method. Depending on your bank or payment provider, it may take an additional 3-5 business days for the refund to reflect in your account.
You may cancel your subscription at any time from your account settings or by emailing us. Cancellation stops future billing but does not automatically trigger a refund for the current period โ see Sections 4 and 5 above. Your platform access and data remain available until the end of your current paid term.
We encourage you to contact us directly before initiating a chargeback with your bank or card issuer, as this allows us to resolve issues faster. Unauthorized chargebacks filed without first attempting resolution with our team may result in immediate suspension of your account pending investigation.
๐ฌ๐ง United Kingdom: Consumers (not applicable to B2B agency purchases under normal circumstances) may have rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations, including a 14-day cooling-off period for certain distance contracts.
๐บ๐ธ United States: State-specific consumer protection laws may provide additional rights depending on your state of residence. Nothing in this policy limits any non-waivable statutory rights you may have.
๐ฎ๐ณ India: This policy operates in accordance with the Consumer Protection Act, 2019, and applicable e-commerce rules.
For any refund-related questions, reach out to contact@automationtitan.net. We're committed to fair resolutions and responding promptly.
Reach out to our team and we'll get back to you within 24-48 hours.
โ๏ธ contact@automationtitan.net